Empowering sellers with AI-driven efficiency.
Support that runs the length of the seller journey: acquisition, onboarding, daily operations and expert help when it matters. Agents carry the volume around the clock. Named seller specialists own every approval. Behind each listing that performs is a seller who feels supported, informed and confident.
Five service areas, one seller record.
We find the sellers worth having, bring them on board without friction, get their listings live and keep their day-to-day running. When a seller needs a person, a person answers. Every step is written to the same record, from first outreach to the hundredth order.
Seller identification and lead generation
Data-led acquisition. Agents scan marketplaces, registries and category signals to find high-value sellers, qualify them against your criteria and open the conversation with outreach that reads as if a person wrote it, because a person approved it.
Seller onboarding and verification
Onboarding without friction and without shortcuts. Identity documents, tax records and bank details are checked the moment they arrive, compliance rules are applied automatically and a named reviewer signs the approval before an account goes live.
Marketplace listing for sellers
A visibility engine for new sellers. Listings are drafted to be search ready, policy compliant and built to convert, then deployed to each marketplace in the format it expects. The seller reviews, the listing goes live, the record shows who published it.
Seller account management
Daily operations, streamlined. Inventory stays in sync across channels, orders move through fulfilment on time and reviews are answered promptly. Routine reads run on their own. Anything that changes the account waits for a name.
Seller support
Dedicated e-commerce expertise on call. A proactive seller success team gives personalised, rapid help, spots trouble before the seller does and escalates the hard cases to a specialist who knows the marketplace and the seller’s history.
| Seller | Documents | Status | |
|---|---|---|---|
| Northgate Goods | ID, tax, bank | ✓ activated |
| Kiln and Co | tax id missing | held · human |
| Courtside Supply | ID, tax, bank | ✓ verified |
| Trailhead Packs | ID, tax, bank | ✓ activated |
 | Fold Leather Studio | bank mismatch | held · human |
 | Linen House | ID, tax, bank | ✓ verified |
Reads run free. Writes wait for a name.
Seller support runs on Spine, the same governed platform behind our regulated work. Agents may read, score and draft at machine speed. Anything that changes a seller’s standing stops at an approval gate, is decided by a named specialist and executes with a signed audit entry.
- Reads are freeDocument checks, listing scores, inventory reconciliation and review triage run continuously with no queue and no waiting.
- Writes are gatedAccount activation, payout detail changes, suspensions and bulk listing edits are held for a named reviewer. No exceptions, no silent overrides.
- Everything lands on a recordWho read what, who approved what and when, chained so it cannot be edited after the fact. The record is yours to produce at any time.
Let’s build smarter, faster and more scalable e-commerce experiences together.
Explore how AI + creativity can accelerate your next big move. Bring one seller cohort. Leave with a plan for finding, onboarding and supporting them, and a record of who approved each step.